jilimk Privacy Policy

Full Privacy Policy

1. Information We Collect

1.1. Personal Information You Provide. When you register for a jilimk account, we collect personal information that you voluntarily submit, including but not limited to: your full legal name, date of birth, gender, residential address within the Philippines, email address, mobile phone number, and government-issued identification documents (such as Philippine passport, driver's license, PhilSys National ID, SSS UMID, PRC ID, or voter's ID) for the purposes of identity and age verification.

1.2. Financial Information. When you make deposits or withdrawals through jilimk, we collect financial data necessary to process your transactions. This may include your GCash or Maya account details, bank account information (BDO, BPI, Metrobank, UnionBank, Landbank, PNB, Security Bank), debit card numbers, and transaction histories. All financial information is handled in Philippine Pesos (₱ PHP) and processed through secure, PCI-compliant payment channels.

1.3. Automatically Collected Information. When you access jilimk, our servers automatically collect certain technical data, including:

• IP address and approximate geographic location (city-level);
• Device type, operating system, and browser version;
• Device identifiers and hardware attributes;
• Referring URL and pages visited within jilimk;
• Session duration, click patterns, and navigation behavior;
• Date and time stamps of each access event.

1.4. Gaming Activity Data. jilimk records your gaming activity on the Platform, including games played (such as Slot, Bingo, Star Fishing, Triple, and live dealer games), bet amounts, win/loss records, bonus usage, and gameplay session data. This information is essential for account management, regulatory compliance, responsible gaming monitoring, and platform improvement.

1.5. Communications Data. If you contact jilimk customer support or communicate with us through any channel, we may retain records of that correspondence, including chat transcripts, email exchanges, and any attachments or supporting documents you provide.

2. How We Use Your Data

2.1. jilimk processes your personal information for the following lawful purposes:

1. Account Creation and Management: To create, verify, maintain, and administer your jilimk account, including identity verification and age confirmation (21+ requirement under Philippine gambling regulations);
2. Transaction Processing: To process deposits and withdrawals through GCash, Maya, Philippine bank transfers, and debit cards, and to maintain accurate financial records;
3. Platform Operation: To provide, maintain, personalize, and improve the jilimk gaming platform, including game recommendations, interface customization, and performance optimization;
4. Security and Fraud Prevention: To detect, prevent, and investigate fraud, money laundering, unauthorized access, and other suspicious or illegal activities, in compliance with Philippine Anti-Money Laundering Act (AMLA) requirements;
5. Regulatory Compliance: To comply with applicable laws, regulations, and regulatory requirements in the Philippines, including obligations under the Data Privacy Act of 2012 (RA 10173), AMLA, and relevant gaming regulations;
6. Responsible Gaming: To monitor gaming patterns, enforce self-exclusion and deposit limit requests, identify potential problem gambling behavior, and provide responsible gaming interventions;
7. Communication: To send you essential service notifications, account alerts, transaction confirmations, security warnings, and policy updates. With your consent, we may also send promotional communications about jilimk offers, new games, and platform features;
8. Dispute Resolution: To investigate and resolve player complaints, disputes, and support requests.

2.2. jilimk processes your personal data based on the following legal grounds: (a) performance of the contract between you and jilimk (our Terms & Conditions); (b) compliance with legal obligations; (c) our legitimate business interests, provided these do not override your fundamental rights; and (d) your explicit consent, where applicable.

3. Data Sharing and Disclosure

3.1. jilimk does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your data only in the following limited circumstances:

1. Payment Service Providers: We share necessary financial data with our payment processing partners (GCash, Maya, Philippine banks, and debit card processors) solely for the purpose of completing your deposit and withdrawal transactions;
2. Identity Verification Services: We may share identification documents and personal details with third-party KYC (Know Your Customer) verification providers to confirm your identity and age;
3. Technology and Infrastructure Partners: We engage trusted technology partners for hosting, data storage, analytics, and customer support services. These partners process data on our behalf under strict contractual confidentiality obligations and are prohibited from using your data for their own purposes;
4. Legal and Regulatory Requirements: We may disclose your information when required by Philippine law, court order, subpoena, or regulatory directive, including obligations to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or law enforcement authorities;
5. Protection of Rights: We may disclose information when we believe in good faith that disclosure is necessary to protect jilimk's legal rights, enforce our Terms & Conditions, investigate potential violations, or protect the safety of our users or the public;
6. Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets involving jilimk, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

3.2. All third parties with whom jilimk shares personal data are contractually required to implement appropriate technical and organizational security measures and to process such data only for the specified purposes and in accordance with this Privacy Policy and Philippine data protection law.

4. Data Security

4.1. jilimk implements comprehensive technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data in transit between your device and jilimk servers;
• AES-256 encryption for sensitive data at rest, including financial information and identification documents;
• Multi-factor authentication options for player accounts;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing conducted by independent third-party security firms;
• Real-time intrusion detection and monitoring systems;
• Secure, geographically redundant data centers with physical access controls;
• Employee security training and confidentiality agreements.

4.2. While jilimk employs industry-leading security practices, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but commit to promptly notifying affected users and relevant authorities in the event of a data breach, in accordance with the requirements of the Data Privacy Act of 2012 and the National Privacy Commission.

4.3. You play an important role in protecting your data. We strongly recommend that you use a strong, unique password for your jilimk account, enable two-factor authentication, never share your login credentials with anyone, and ensure your device and browser software are kept up to date.

5. Data Retention

5.1. jilimk retains your personal information for as long as your account remains active and for a reasonable period thereafter, as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5.2. Specific retention periods are determined by the nature of the data and applicable legal requirements:

• Account and identity data: Retained for the duration of your account plus a minimum of five (5) years after account closure, as required by Philippine anti-money laundering regulations;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA and Bureau of Internal Revenue (BIR) requirements;
• Gaming activity data: Retained for a minimum of three (3) years from the date of the activity for regulatory and audit purposes;
• Communications and support records: Retained for a minimum of two (2) years from the date of the communication;
• Technical and log data: Retained for up to twelve (12) months for security and operational analysis purposes.

5.3. Upon expiration of the applicable retention period, personal data is securely deleted or anonymized such that it can no longer be associated with an identifiable individual.

6. Cookies and Tracking Technologies

6.1. jilimk uses cookies and similar tracking technologies (such as local storage and session identifiers) to enhance your browsing experience, maintain your login session, remember your preferences, and analyze Platform usage patterns.

6.2. The types of cookies used by jilimk include:

• Essential Cookies: Strictly necessary for the operation of the jilimk website, including user authentication, session management, and security features. These cookies cannot be disabled without impairing core Platform functionality;
• Functional Cookies: Used to remember your preferences, such as language settings, display options, and recently played games, to provide a more personalized experience;
• Analytics Cookies: Used to collect aggregated, anonymized data about how users interact with jilimk, including page views, session duration, and navigation patterns. This data helps us understand usage trends and improve our Platform.

6.3. jilimk does not use third-party advertising cookies or cross-site tracking technologies that follow your browsing activity across other websites.

6.4. You can manage or delete cookies through your web browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of jilimk, including your account dashboard and gaming functions.

7. Your Data Privacy Rights

7.1. Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jilimk:

1. Right to Be Informed: You have the right to be informed of the collection and processing of your personal data, including the purpose, scope, and method of processing, as well as the identity of any recipients;
2. Right of Access: You have the right to request access to your personal data held by jilimk, including a copy of such data in a commonly used electronic format;
3. Right to Rectification: You have the right to request correction of inaccurate, incomplete, or outdated personal data;
4. Right to Erasure or Blocking: You have the right to request the deletion or blocking of your personal data, subject to applicable legal retention requirements and legitimate business interests;
5. Right to Object: You have the right to object to the processing of your personal data, including processing for direct marketing purposes;
6. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit such data to another data controller;
7. Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe jilimk has violated your data privacy rights.

7.2. To exercise any of these rights, please contact jilimk's customer support team through the communication channels available on the Platform. We will respond to your request within thirty (30) days of receipt, or within such other period as required by applicable law. jilimk may request additional information to verify your identity before processing your request.

7.3. Please note that certain requests (particularly erasure requests) may be subject to exceptions where jilimk is required to retain data for legal or regulatory compliance purposes, as described in Section 5 of this Policy.

8. Protection of Minors

8.1. jilimk is an online casino platform restricted to individuals aged twenty-one (21) years and above, in compliance with Philippine gambling age requirements. jilimk does not knowingly collect, process, or store personal information from individuals under the age of 21.

8.2. If jilimk becomes aware that we have inadvertently collected personal data from an individual under the age of 21, we will take immediate steps to delete such data from our systems and terminate any associated account. If you believe that a minor has provided personal information to jilimk, please contact our customer support team immediately so that we can take appropriate action.

8.3. Parents and guardians are encouraged to monitor the online activities of minors under their care and to educate them about the risks associated with online gambling and data sharing.

9. Changes to This Privacy Policy

9.1. jilimk reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. The "Effective Date" at the top of this page indicates when the most recent revision was published.

9.2. For material changes that significantly affect how we collect, use, or share your personal information, jilimk will provide notice through one or more of the following methods: a prominent notice on the jilimk website, an in-platform notification upon your next login, or an email to your registered email address.

9.3. Your continued use of jilimk following the posting of a revised Privacy Policy constitutes your acceptance of and agreement to the updated Policy. If you do not agree with any changes, your remedy is to discontinue use of the Platform and close your account. We encourage all jilimk players to review this Privacy Policy periodically.

10. Contact Information

10.1. If you have any questions, concerns, or requests regarding this Privacy Policy or jilimk's data processing practices, please contact our Data Protection team through the customer support channels available on the jilimk platform. Our support team is available 24 hours a day, 7 days a week, and is committed to addressing your privacy inquiries promptly and thoroughly.

10.2. You may also refer to the following jilimk pages for related information:

• Terms & Conditions — governing the use of the jilimk platform;
• Responsible Gaming — self-exclusion tools, deposit limits, and support resources;
• FAQ — frequently asked questions about your jilimk account and privacy.

10.3. By creating a jilimk account, you expressly acknowledge that you have read, understood, and consent to the data collection and processing practices described in this Privacy Policy.